Terms & Conditions
Website Terms of Use
These Terms and Conditions govern your use of the Greencure Medical website and the purchase of products from us. Please read them carefully. By using this website or placing an order, you agree to these Terms and Conditions and our Privacy Policy. You will need to confirm that you have read and agreed to these terms at checkout before completing any purchase.
Information About Us
This website is owned and operated by Greencure Ltd (trading as Greencure Medical), a UK-registered company (Company Number: 16097139).
Contact Email:
hello@greencuremedical.com
Greencure Medical, Arnold Business Centre, Brookfield Rd, Arnold, Nottingham NG5 7ER
Definitions
In these Terms and Conditions:
- “Greencure Medical”, “We”, or “Us” refers to Greencure Ltd.
- “User” or “You” refers to anyone using this website.
- “Dispatch Confirmation” is the email we send confirming your order (at which point the contract between us is formed).
- “Products” refers to items offered for sale on the website.
- “Order” means an online transaction for one or more Products.
- “Website” refers to www.greencuremedical.com or any replacement site(s).
Amendments
We may update these Terms and Conditions from time to time. Changes will be announced on the website, and it is your responsibility to check for updates. Continued use of the website after changes are posted indicates your acceptance of the updated terms.
Intellectual Property Rights
4.1 Unless otherwise stated, Greencure Ltd owns the intellectual property rights for all material on the website (including text, graphics, logos, and images). All rights are reserved.
4.2 You may access the website for personal use only. You must not:
- Republish, sell, or redistribute material from the website.
- Reproduce, duplicate, or copy content without our written permission.
4.3 We reserve the right to request the removal of any links to our website.
External Links
The website may include links to third-party websites. These are provided for convenience and do not signify endorsement. We are not responsible for the content or availability of external sites.
Personal Information
Your use of the website and submission of personal information are governed by our Privacy Policy.
Product Information
We strive to ensure product details are accurate, but errors may occur. Product images are for illustrative purposes only, and actual items may vary slightly. If you are dissatisfied with your order, please refer to our Cancellation Policy (Clause 15).
Products and Availability
8.1 Products are subject to availability. Items in your basket are not reserved and may be purchased by other users.
8.2 If an item is out of stock after you place an order, we will notify you and cancel the unavailable item(s). You will not be charged for out-of-stock products.
Pricing and Payment Terms
9.1 Prices are listed in British Pounds and include UK VAT (where applicable). Delivery costs are shown at checkout.
9.2 For international orders, you are responsible for any customs duties, taxes, or fees.
9.3 Promotional discounts are non-transferable and valid only for purchases made via the website.
9.4 We reserve the right to cancel orders placed at incorrect prices.
Contract Formation
10.1 Placing an order and completing payment constitutes an offer to purchase. A contract is formed when we send a Dispatch Confirmation or debit your payment card.
10.2 All communication regarding your order will be electronic.
Payment Methods
11.1 We accept payment via Stripe, credit/debit cards (Visa, MasterCard, American Express), and PayPal.
11.2 Your card issuer may perform validation checks, and we are not responsible if payment is declined.
Delivery and Shipping
Shipping costs are calculated based on weight and destination. Delivery times and options are outlined in our Delivery Policy.
Complaints and Disputes
If you have any complaints, please contact us at hello@greencuremedical.com. We aim to resolve disputes promptly.
Cancellation – Right to Cancel
14.1 Under the Consumer Contracts Regulations 2013, you have 14 days to cancel your order from the date of delivery.
14.2 To cancel, notify us in writing (email or post) using the contact details below.
14.3 You must return products in their original condition within 14 days of cancellation.
Effects of Cancellation
15.1 We will refund all payments (excluding delivery costs) within 14 days of receiving returned goods.
15.2 You are responsible for return shipping costs unless the product is faulty or misdescribed.
General
16.1 These Terms and Conditions are governed by English law.
16.2 We are committed to ethical sourcing and require suppliers to comply with all relevant laws and regulations
Privacy and Cookie Policy
By using the website, you agree that your personal data may be transferred in the event of a business reorganisation or sale, in accordance with our Privacy Policy.
Contact Details
Greencure Ltd (trading as Greencure Medical)
Email: hello@greencuremedical.com
Company Number: 16097139
Greencure Medical, Arnold Business Centre, Brookfield Rd, Arnold, Nottingham NG5 7ER